Abbeyview Surgery

I have just spoken to a receptionist to get some test results and she was extremely helpful. There are three clinicians at the surgery whom I trust; they are all very thorough, understanding,..

I have had a positive experience at this surgery since registering my young child. The clinical team has been accommodating when we have needed appointments, and I am particularly grateful to the..

Excellent service received during my visit with some particularly challenging circumstances. The team went above and beyond to provide assistance. Special thanks to the staff member who showed great..

This practice has shown considerable improvement throughout my time as a patient. The care I have experienced from everyone involved has been excellent, and it is clear why this surgery has received..

My time at this practice was disappointing and left me feeling quite frustrated. The overall service fell short of what I would have hoped for.

I have resided in this area for many years and have never experienced such limited appointment availability. The telephone system is inadequate. When callbacks are provided, they arrive after..

A truly wonderful practice. The entire team is exceptionally welcoming and helpful. Nothing seems like an inconvenience. They're equally excellent with family members. Being a patient here is..

When I initially registered at this practice, the service was excellent. However, the standard of care has deteriorated significantly in recent times. I have experienced three appointment..

This practice has provided me with excellent support during what have been very difficult periods, particularly given the pressures on local services. When I attend appointments, the staff genuinely..

We have been patients at this surgery for over ten years. In the early years, the service was excellent, with calls answered promptly and same-day appointments readily available. Unfortunately, the..

Attempted to book an appointment through the online system and was given a date in mid-June. Called at the opening time of 8am and initially found myself fourth in the queue, but the line..

I have been a patient at this practice for over a decade now 👍

This surgery used to be reliable, but that's no longer the case. It's become increasingly difficult to reach anyone by phone, with staff frequently unavailable. However, when visiting in person, it..

The service provided has been disappointing, with staffing levels appearing insufficient, particularly at the front desk. Reaching the practice by telephone proves extremely difficult. Despite..

Appointment slots are provided for telephone consultations, but there seems to be inconsistency in how these are managed. The experience involved waiting throughout the day without a clear..

Scheduled for the earliest available slot but was offered an appointment two weeks away. This feels unhelpful when experiencing current health concerns and needing prompt attention, particularly as..

Contacted the practice on a day in May regarding a severe and painful ear infection. Was positioned far back in the call queue. Received a callback indicating no appointments were available and was..

Struggling to secure an appointment: This appears to be among the most challenging surgeries to access in the UK - the booking process feels unnecessarily complicated - the website directs you to..

Extremely disappointing experience. The practice appears to be expanding, which has resulted in increased patient numbers. Accessing appointments with a clinician has become difficult, and requested..

I found the care I received to be quite disappointing. Throughout my treatment, there were several issues that concerned me, including medication management during pregnancy and inconsistencies with..