MN

Mandy N. 8 months ago • From Google

Rating

Great

Receptionists always make time when it matters

I have been attending this practice for more than two decades. Although circumstances have evolved and securing appointments has become more challenging in recent years, it is important to acknowledge that this is a widespread issue across the sector. I consider myself fortunate to have access to a surgery where I feel genuinely supported and cared for. The entire team consistently demonstrates friendliness and professionalism, and the front desk staff have consistently made genuine efforts to accommodate me when my needs have been urgent. The clinician I see is wonderful. They take time to listen carefully, offer reassurance, and demonstrate genuine compassion. They are an exceptional healthcare professional and I hope they continue with the practice.

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