Steph 3. 3 years ago • From Google
Poor
The reception staff can be dismissive when booking appointments, frequently stating that no slots are available. On the rare occasions when I have secured an appointment, I have found myself waiting alone in the waiting area for extended periods, sometimes up to 45 minutes beyond my scheduled time, despite the room appearing empty throughout. The staff manner has occasionally come across as discourteous.
IAN C.
8 months ago Would give no stars if possible. How can a healthcare professional diagnose what is wrong with you over a telephone call? I have been experiencing significant pain since mid-October when I attended..
PAUL N.
9 months ago This practice did not meet my expectations. The clinical approach felt outdated and I would recommend considering alternative options elsewhere.
Beverley W.
3 years ago The receptionist working at the main desk on Saturday was rather unfriendly. When I approached the counter, she seemed disinterested and gave minimal acknowledgement. After I mentioned I had an..
Darren b.
3 years ago It is extremely difficult to reach the practice by phone, and when contact is finally made, there are typically no available appointments, with the instruction to try calling again later. This..
Andrew M.
one year ago This practice seems to operate by its own rules regardless of circumstances, and this situation exemplifies that perfectly. My relative appeared to have a urinary tract infection. I collected a..
Steph 3.
3 years ago The reception staff can be dismissive when booking appointments, frequently stating that no slots are available. On the rare occasions when I have secured an appointment, I have found myself waiting..
Helen B.
8 years ago Attended an appointment today with a clinician who appeared frustrated throughout the consultation. I found their manner to be dismissive and unhelpful. I left feeling upset about the experience. I..
Joanne D.
7 years ago I'm surprised this practice has such a high rating. The reception staff come across as unwelcoming and detract from the overall experience at the surgery. While the clinical staff are pleasant and..
J J.
one year ago This practice has been my healthcare provider for many years, but the team has changed considerably. Some members of the nursing staff come across as lacking in empathy and appear unsuited to their..
Beth L.
one year ago I'm not sure how anyone could post a negative review about this practice. Calling at peak times results in same-day availability. The reception team are delightful, and the clinical staff are..
deborah l.
5 years ago Excellent practice overall, with no significant issues to report. I consistently find the team members to be friendly and supportive in their approach. It would be beneficial if there were online..
Rachel W.