Hart Medical Practice

I am concerned about the standard of care provided at this practice. During my recent appointment, I felt that I was treated in a manner that was disrespectful and upsetting. I believe this type of..

My experience at this practice has been disappointing overall. The reception team and management have come across as unhelpful and unwelcoming on multiple occasions. The telephone booking system is..

Had an appointment in the morning to have blood work completed. I also had a separate appointment scheduled for the afternoon with another member of staff. When I mentioned this to the healthcare..

The practice has consistently demonstrated helpfulness throughout my interactions.

Honestly, it's frustrating. I wish I had access to alternative healthcare options. It's difficult to secure appointments, and when you do manage to get seen, you're often told everything is fine..

During a recent visit to the surgery, I had a question regarding a medication matter. When I approached the reception desk to speak with the receptionist about this, I was informed that I would need..

Hello, I've never had difficulty securing an appointment, and while there are occasionally frustrating moments, it's manageable. The clinical team and staff have provided our family with excellent..

The practice discontinued my medication until I could arrange an appointment, which proved extremely difficult to secure. The telephone support was unhelpful, and I was advised to attend the surgery..

Excellent medical practice with regrettably insufficient telephone support resources.

Apart from the receptionist who works the early morning shift and whose demeanor I found quite off-putting, I would rate this practice very highly. However, I cannot give it top marks while this..

A very busy practice with a dedicated team. I cannot express enough gratitude for their assistance and support in directing me to the appropriate healthcare professional for my concerns. The front..

My young child required hospital admission for a serious respiratory infection following repeated difficulties in securing an appointment at this practice. Each time I attempted to book an..

The entire team has been excellent, and I have not experienced any issues at this practice.

I found the reception staff to be quite unhelpful and dismissive during my interactions. They were difficult to communicate with, often interrupting and not allowing me to fully explain my concerns..

The reception staff came across as unfriendly and abrupt. I have decided to register with a different practice in the hope of finding a more welcoming atmosphere.

The clinical team at this practice appear unaware of significant issues with their appointment booking system. The reception team lack flexibility when scheduling, as patients cannot reserve..

The appointment booking process can be challenging, though this appears to be a common issue across general practices. I have consistently experienced courteous treatment from all members of the..

This practice has been disappointing, and the callback times are frustratingly long, often taking around two weeks to hear back.

The practice consistently provides good availability for appointments, and the staff members including receptionists are helpful and professional. 😄

This practice has been quite frustrating to deal with. They provided a contact number that turned out to be incorrect, and I wish they would resolve this issue and improve their organisation.