Consett Medical Centre

I have completely lost confidence in this medical practice. My elderly relative has been experiencing severe leg discomfort that has resulted in falls and injuries, yet despite following all the..

Absolutely Shocking!! One star is far too generous!! I try to give the staff some understanding and recognise they are usually very busy, but almost every time I've interacted with this practice..

I had a very disappointing experience waiting throughout the day without receiving a callback from the surgery.

I've consistently had positive experiences and appreciate how the team consistently makes an effort to provide additional support.

I really appreciate the quality of care and the team at this practice. The only drawback is the difficulty in securing appointment slots, but aside from that, they provide excellent service.

Simply request an out of hours appointment and they will arrange one for you in the evening. I have received phone calls to inform me of my test results. They are absolutely brilliant x

When I have needed urgent care, I have consistently been able to access an appointment on the same day.

It has been difficult to receive assistance from the reception team.

I feel compelled to be candid about my experience. My spouse works at a surgery located some distance away, and the level of patient care provided there is exceptional. In contrast, the approach at..

Scheduling appointments proves challenging, and obtaining results is equally difficult. The administrative processes require improvement, though the clinical staff are competent.

I found the booking system quite frustrating, as it requires internet access and there's no straightforward alternative if you don't have it. Visiting the surgery to complete a form and waiting for..

It can be challenging to secure an appointment, particularly when working. When calling ahead, the response is typically a callback in the morning rather than immediate availability. I am on a..

I experienced a loss in March, and throughout that difficult period the care provided by the practice was exceptional. Whenever I contacted reception, the team made considerable effort to assist me,..

I have been a patient for over four decades and would not have stayed if it were not for the quality of care provided at this practice. I consider it to be among the very best.

The wait time to collect medication after submitting a prescription well in advance has been disappointing. My husband waited considerably longer than expected and needed to remind staff multiple..

The medical professionals at this practice are excellent and the team members are very supportive. Even when appointment availability is limited, the reception staff make a genuine effort to assist..

This practice feels completely inadequate as I am now certain that even in a serious emergency or crisis situation, I would be turned away with instructions to call back the following day. There..

I have consistently received outstanding care and support from the entire team at this practice.

It feels inappropriate that administrative staff should have the authority to determine appointment availability based on the symptoms described by patients.

I recently called the practice back following a missed call from the previous week. The receptionist who answered was exceptionally cheerful and friendly! I have to say, I was pleasantly surprised..