Guttridge Medical Centre
Barbara B. one year ago • From Google
Bad
Receptionists blocking my doctor's call again
The receptionists here act like they're all-powerful gatekeepers who arbitrarily decide whether you'll get a doctor's callback. I've had to repeatedly phone just to check if they've even logged my request. On four separate occasions, they didn't bother noting my name, and twice I received calls just minutes before closing, with the receptionist seemingly eager to rush me off the phone so they could leave. They also appear to have some supernatural ability to know who's calling without asking any questions. Given my mobility issues, visiting the surgery in person is challenging, so a simple phone consultation would be helpful. Instead, I'm confronted with receptionists who seem to believe they're more qualified than medical professionals, deciding who receives care and who is ignored. I'm beginning to suspect they discriminate against elderly white women, treating us as if we're not worth their time. This practice used to be excellent, but now it feels like the receptionists have completely taken over, wielding unchecked power to determine who can actually speak with a doctor.
I'm awarding a single star solely because there's no zero-star option, as the service from front desk to physician is absolutely terrible. During the pandemic, receptionists repeatedly interrogate..
Guttridge Medical Centre
Mags L.
I reluctantly awarded this Medical centre a star, and I feel contaminated even doing so. As an agoraphobic who's been homebound for years, my mental health challenges have recently escalated..
Guttridge Medical Centre
Mustak P.
Visited the physiotherapy clinic with my elderly mother this afternoon. We were directed upstairs by the receptionist and waited over 20 minutes outside the physio room. After knocking on multiple..
Guttridge Medical Centre
Shaik S.
Terrible service with ridiculously long wait times of nearly an hour. Their appointment system is pointless when they still make you wait, and then inconvenience you further by sending you to a..
Guttridge Medical Centre
R D.
Absolutely abysmal service. Total indifference. Complete lack of professional standards. My medical documentation vanished, and they showed zero concern. Provided only partial prescription without..
Guttridge Medical Centre
Gary S.
Scheduling a visit requires waiting an entire month, which is completely unacceptable customer service!
Guttridge Medical Centre
Janice C.
We left the eye clinic feeling let down by the doctor's lack of communication with my husband. The service was so brief that even Specsavers could have done better, and our entire visit lasted under..
Guttridge Medical Centre
محمد ي.
Tastefully decorated with an appealing design. Impressive lobby and reception space with a sophisticated ambiance.
Guttridge Medical Centre
Daydreamer D.
Absolutely dreadful service from the Reception staff, who completely ignore customer concerns. I've spent four exhausting months attempting to resolve a prescription problem, and every single month..
Guttridge Medical Centre
MM R.
The practice's phone line is constantly engaged. Scheduling a consultation seems impossible, with the general practitioner failing to address telephone appointment requests. There are unacceptable..
Guttridge Medical Centre
Yola K.
If you're not part of their preferred group, prepare for a terrible experience. Appalling conduct from Dr R K yerra. Endured an agonizing two-week wait for a crucial letter while he was on vacation,..
Guttridge Medical Centre
A H.
It's preferable to have no general practitioner than to be stuck with this one, seriously. The front desk employees are incredibly discourteous. They seem to be compensated handsomely for concocting..
Guttridge Medical Centre
Annie C.
One star is actually too generous! My loved one suffered terrible mistreatment from a completely unqualified physician. Upon further investigation, it became clear they fabricated false information..
Guttridge Medical Centre
Aliyah A.
This medical practice is abysmal. Doctor Ali exhibits a callous, condescending attitude, and the reception staff are equally unwelcoming and aggressive. I seek professional medical guidance, not..
Guttridge Medical Centre
Tracey B.
Dr. Khan is incredibly supportive and genuinely takes the time to listen to her patients. The entire medical practice is welcoming, with staff and physicians who are compassionate and attentive...
Guttridge Medical Centre
Stuart D.
06/09/2021: I've been registered with this medical practice for over three decades, and suddenly, after providing a genuine review, I'm removed from their patient list using a boundary excuse. Well,..
Guttridge Medical Centre
Wendy Chester
My sister has mental health issue she is constantly being told different things from the receptionists holding back medication requests and sending her prescriptions late And to the wrong chemist..
Guttridge Medical Centre
Osama O.
This clinic is fantastic - the staff genuinely care and make me feel valued. I'm delighted I chose to register here. In contrast, my previous medical practice in Ashton provided a significantly less..
Guttridge Medical Centre
chinwe s.
Hands down, the finest general practitioner I've ever encountered. The medical staff, including both physicians and nursing professionals, are absolutely excellent.
Guttridge Medical Centre
Anonymous U.
Absolutely deserves rock-bottom rating. The physician completely lacks compassion and displays an uncompassionate, harsh demeanor during consultations. Completely unacceptable.
Guttridge Medical Centre
Zaheer H.