Pallion Health Centre

Excellent experience overall. The reception staff demonstrated professionalism and discretion, and promptly directed me to the out-of-hours service where I received outstanding care.

I found the overall conduct throughout the practice to be deeply unsatisfactory. I felt compelled to lodge a formal complaint regarding my experience. When I raised my concerns with the operations..

Excellent practice. Appointments are always efficient and recently I've been able to get same-day telephone consultations. The entire team is wonderful and I cannot speak highly enough of the..

I had to wait quite a long time before being seen, and the appointment itself was very brief. I was advised that my symptoms were allergy-related rather than infection-based, and was recommended to..

The reception team experience was disappointing.

The team members here are very welcoming and approachable.

The waiting times were extremely lengthy, and I found the staff to be unhelpful and unprofessional. There was an administrative error involving a name mix-up that resulted in my appointment slot..

The triage staff member was dismissive and lacked compassion when discussing my hearing concerns. I felt judged and was told my visit was unnecessary. The reception team also appeared indifferent to..

Attended this evening with my young child who had developed a skin irritation. The team were managing a heavy workload but remained genuinely kind and attentive throughout the visit with my little..

The service at this practice fell short of expectations, and the overall experience was disappointing. The staff interactions were unpleasant, and I would not recommend this practice to others. I..

This practice has been extremely frustrating to deal with. I spent a considerable amount of time trying to reach someone for an appointment without success. It is concerning that accessing..

The practice proved to be consistently helpful, with prompt attention from welcoming team members.

I would recommend considering an alternative practice if you are currently registered here.

Excellent experience with a welcoming and supportive team who provided valuable assistance.

The appointment booking system appears to have significant limitations. To secure an appointment, one must call at 8am and endure lengthy wait times in the queue, sometimes extending to 45 minutes,..

I had a deeply unsatisfactory experience at the out of hours service after being directed there by 111 due to significant pain and an existing health condition. During my assessment, I felt the..

This was my first visit to the walk-in centre, and I found the experience quite concerning. The waiting area appeared extremely crowded, with all available seating occupied and numerous people..

My child had blood tests taken at a local health centre today. During the procedure, a healthcare professional attempted to draw blood from the left arm but was unsuccessful after two attempts. The..

I found the reception staff member's approach to handling my call quite dismissive. Rather than taking time to understand my query, the call was ended abruptly, which felt unprofessional. I was..

My spouse and I have been patients at this practice for a considerable time, and we have consistently found it to be excellent across all aspects of the care and service we have received.