Spencer St Surgery

I have been a patient at this surgery for just over a year but hope this may not continue much longer, as I am currently pursuing a formal complaint through an advocacy service. I find myself quite..

It is rare that I have a positive experience when attending this practice. The only reason we haven't switched to another one is because we are in the midst of relocating and may need to find one in..

Outstanding consultations with minimal delays. Comprehensive and attentive care. Highly recommended.

I have consistently had favourable experiences and have typically been able to secure appointments on the same day when needed.

I've relocated frequently throughout my life and attended various medical practices, but this one stands out significantly from the rest. The support and attention I've experienced from every..

I had a very negative experience during a telephone consultation. I felt the manner in which I was spoken to was disrespectful and dismissive. When I requested a face-to-face appointment, I was told..

I have been a patient at this practice for 56 years and have always been impressed by the consistently positive care I have received. As someone who works in a profession where I hear about various..

It appears that the staff at this practice lack genuine concern for patients.

I wanted to take a moment to acknowledge the excellent service provided by the reception team, as I feel they deserve more recognition in today's world. I recently called to arrange an appointment..

I genuinely appreciate this practice - I typically submit appointment requests through the online system, and I consistently receive a response call within a maximum of three working days. Every..

I believe this practice stands out as among the strongest options in the local area at present. While you may not consistently see the same clinician as you might at other surgeries, the overall..

I was prescribed a medication for abdominal pain which subsequently caused me to experience low mood and concerning thoughts. Given my age, I felt this was an inappropriate choice of treatment...

I called this morning to arrange an appointment for a family member who cannot access the online booking system due to having a basic mobile phone, so I had to pass the link to another relative who..

Outstanding experience with consistently helpful staff who are always ready to assist. Appointments are straightforward to obtain, and the practice maintains high standards of cleanliness and..

Excellent practice. They have consistently accommodated our needs. I would strongly encourage others to consider them. Attended a children's vaccination clinic recently and was impressed by how..

This practice provides excellent service and I'm very appreciative of everything they offer.

Absolutely the best surgery in the area. My elderly relative with cognitive difficulties has a chest infection. Phoned in the morning and the call was answered very quickly. A clinician phoned back..

A hospital sent correspondence requesting a prescription for me. I followed up a week after receiving the letter and discovered it hadn't been reviewed yet, meaning I would need to wait at least..

My father recently joined a local surgery after leaving his previous practice, and he has found his new experience to be excellent because the staff have been very supportive and accommodating.

It's challenging to reach this practice and I haven't been able to get a response. I'm uncertain about what services they currently provide.