SJ

Seth J. 4 years ago • From Google

Rating

Bad

Receptionists dismissive, but doctors genuinely care

The reception experience here feels somewhat lacking, with staff appearing dismissive of their role. When I required urgent medication for a long-term condition, I was offered an appointment two weeks away. However, after seeking guidance elsewhere and calling back shortly after, I was able to access the medication promptly, which suggests the capacity exists to respond more quickly when circumstances allow. The clinical staff present a stark contrast—they are genuinely excellent, demonstrating professionalism and thoroughness. When appointments are secured, the consultations are comprehensive, with practitioners investigating underlying issues carefully before recommending appropriate treatment.

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