PC

Pat C. 5 months ago • From Google

Rating

Bad

Receptionists dismissive when booking appointments elsewhere

I'm frustrated by what feels like a disregard for patient preferences at this practice. When I indicated travel limitations, I was still scheduled at a distant location with an unfamiliar clinician, which wasn't what I needed. If I'd wanted to see someone else, I would have registered elsewhere. The reception staff often come across as dismissive and unhelpful. Most of my interactions here leave me feeling unheard and unvalued.

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