All Saints Medical Centre
EH
Ej H. 7 years ago • From Google
Bad
I have been a patient at this practice for many years and previously found the service to be excellent, however the standard of care has noticeably declined over the recent period. Both the reception staff and clinical team have come across as dismissive and condescending. The reception team frequently seem to believe they know better when handling telephone enquiries. The clinical staff appear to have an inflated sense of their own expertise. I have been informed by practice management and members of the clinical team that external hospital services lack knowledge. The practice has repeatedly attempted to reduce my family member's medication regimen, which I feel is inappropriate given that my family member relies on these medications for their health and wellbeing. Additionally, there has been persistent pressure for my family member to undergo repeated blood tests, and the practice appears to disregard test results that have been provided by external hospital specialists. I would not recommend this practice to others considering registration.
Steven B.