PP

Poppy P. 2 years ago • From Google

Rating

Poor

Receptionists dismissive when seeking mental health support

Some of the clinicians are quite pleasant and provide good care, however I'm dealing with a mental health matter and have been told to contact the practice if my medication becomes ineffective. Unfortunately, the reception staff didn't handle the situation with much compassion. They seemed dismissive of my concerns and the person I spoke with came across as unhelpful on the phone, simply instructing me to call back during daytime hours after I'd already spent considerable time attempting to reach someone. This experience has left me considering switching to a different practice.

Other reviews for St George's Crescent Surgery