ŁK

Łukasz K. 4 years ago • From Google

Rating

Bad

Receptionists gave misleading information about appointment availability

The reception staff provided information over the phone that I found misleading. My wife and I needed to register elsewhere because obtaining an appointment here proved difficult. I attempted to book daily at 8 o'clock but received the same response each time stating availability was full and to try again the next day. On Friday morning, I was advised to call back on Monday, which felt frustrating. When I inquired about weekend hub appointments while in the process of registering with another practice, I was told those slots were also full. However, when the receptionist at my new practice checked the same hub, they found seven available appointments and booked one for me instead. I would recommend considering alternative options.

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