EF

Emma F. 8 months ago • From Google

Rating

Excellent

Receptionists go the extra mile to help

I have been attending this practice since 2004 following an experience at my previous surgery. The reception team are consistently helpful and go out of their way to assist patients, and I visit frequently. One of the clinicians tends to run behind schedule, though this appears to be due to the thorough attention given to each patient. Another clinician is approachable and demonstrates good understanding, making consultations straightforward, and has consistently responded promptly when action has been required. I attend regularly for my own appointments and also accompany both parents to their visits. I appreciate the efficiency of the practice in handling various tasks including telephone responses, correspondence, specialist communication, referrals, and other patient requests.

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