Park Lane Practice
SH
Stephen H. one year ago • From Google
Excellent
I find this practice fascinating in the sense it is the polar opposite of everything the news would tell me the NHS is these days. The receptionists, of which there are many and all seemingly relatively inexperienced, are absolutely fantastic. Nothing is too much trouble to them and there are occasions in which the phone can ring as many as three or four times before they answer. They are polite, compassionate and empathic. I have endeavoured to leave a review here rather than their official page to highlight the work of one particular clinician. Apparently it is not permissible to leave personalised feedback on the official NHS site but this is a healthcare professional who simply requires to be acknowledged for the work they do. Whenever I visit this clinician, I always come away conscious of just how lucky we are to have an NHS. I do not know the individual, but they are everything and more I would wish for in a healthcare provider. In recent times I have been fortunate enough to only require the support of this service every couple of years but it continues to startle me to read some of the negative reviews they receive. An exemplary service in every sense, and one whose standards never seem to fall despite the pressures of the time.
CJ V.