RM

Rachel M. one year ago • From Google

Rating

Bad

Receptionist's harsh treatment of elderly patient

The level of discourtesy displayed by the receptionist at the medical practice was utterly unacceptable. The initial staff member was pleasant and genuinely supportive. However, the subsequent employee was extremely discourteous towards myself and my elderly, disabled father. Her behavior was completely unacceptable and clearly demonstrates her unsuitability for her role. I am truly appalled and strongly recommend that management closely supervise and address their staff's conduct.

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