Aurora Medcare
G S. 4 months ago • From Google
Bad
Receptionists helpful but locum didn't listen properly
I would like to leave feedback about the reception staff who are absolutely wonderful, however I was disappointed with my experience with the visiting doctor. I felt my health concerns were not properly addressed and that a thorough examination was not carried out.
This is utterly ridiculous, definitely not a genuine product. Whenever we discuss healthcare in this nation...
Aurora Medcare
Ambér A.
The clinician at my appointment was quite dismissive and seemed disengaged. I was concerned to find a note added to my medical records regarding my arrival time, which felt unnecessary and unhelpful.
Aurora Medcare
Gemma D.
I want to express my sincere appreciation for the incredible reception team at my GP surgery. Every interaction I've had with them has been consistently positive. They are welcoming, patient, and..
Aurora Medcare
Branch R.
Jacqueline is truly exceptional, displaying a high level of professionalism along with a deep understanding of her field. She is efficient and well-informed. This has been the finest service I’ve..
Aurora Medcare
N C.
I cannot endorse this service, as they consistently make errors with my prescriptions and introduce unnecessary administrative hassles that increase my stress levels every month. Additionally,..
Aurora Medcare
2Zee9 2.
The transition to private ownership has left this establishment in shambles. If there were an option for zero stars, I'd eagerly select it. Securing an appointment has become an exercise in..
Aurora Medcare
Gurbaj S.
Recently, I visited my general practitioner during my pregnancy due to experiencing ulcers and experiencing blood in my mouth. Despite my discomfort and lack of appetite, the medical staff seemed..
Aurora Medcare
Ahmed B.
I recently switched dental practices, and I'm absolutely thrilled with my decision. This clinic has set a new standard for excellence in the field. The level of care and professionalism I've..
Aurora Medcare
Tofik M.
This Aurora Medcare is a subpar healthcare facility with absolutely no regard for patient care. I've been attempting to schedule an appointment for over ten days, and they consistently fail to..
Aurora Medcare
julka s.
I'd give zero stars if possible. This service constantly creates complications. I'd rather go directly to the Hospital instead of seeking their assistance. Yesterday, I made a call. They instructed..
Aurora Medcare
David D.
Had a blood test appointment where the phlebotomist was unwelcoming and the procedure was uncomfortable. The experience was unpleasant enough that I would prefer to use other healthcare facilities..
Aurora Medcare
Syed A.
Absolutely dreadful customer experience... the front desk staff display an appalling level of rudeness. I've been unable to obtain my phones despite three months of persistent attempts to contact..
Aurora Medcare
Mo M.
The quality of the service has been unsatisfactory. I asked for management to reach out to me regarding my experience, but I have not received any calls.
Aurora Medcare
Umair A.
The automated telephone system appears to have significant issues. I was kept on hold for an extended period as the system repeatedly cycled through the same messages without providing a clear..
Aurora Medcare
G S.
I would like to leave feedback about the reception staff who are absolutely wonderful, however I was disappointed with my experience with the visiting doctor. I felt my health concerns were not..
Aurora Medcare
Edyta G.
Where to begin? I phoned yesterday to schedule an appointment with the doctor due to my swollen knee, which was hindering my ability to walk. They informed me that no slots were available for the..
Aurora Medcare
Jacob A.
Was attended by a member of staff who was very polite and caring. Thank you to this staff member and I hope others at the practice demonstrate the same level of professionalism and compassion.
Aurora Medcare
Issa H.
This general practitioner is absolutely terrible - they consistently disconnect calls when patients are waiting in queue, typically around the 25th position, and just as you're about to finally..
Aurora Medcare
Chloe C.
I arrived for my scheduled 8-week postnatal check with my infant, which the practice had already delayed to 10 weeks. At the King Edward location, parking was exclusively permit-based, forcing me to..
Aurora Medcare
EastLondonNK N.
The willingness to assist often hinges on the person you’re speaking with, and it’s frustrating! I can’t grasp why scheduling appointments has turned into such a hassle. Why is it that 8 AM is..
Aurora Medcare
Florentina A.