Yasmin B. 2 years ago • From Google
Bad
The moment you enter, the front desk staff are engrossed in idle chatter and laughter, completely neglecting incoming phone calls. This is a matter of patient care, and they should approach their responsibilities with far more professionalism. It's no mystery why the clinic seems perpetually swamped or why phone conversations are abruptly terminated while patients are left on hold.
Marina A.
2 years ago The front desk staff here are incredibly discourteous, completely ignoring basic greetings and immediately demanding appointment details without even making eye contact. Particularly the..
Tony D.
one year ago Much appreciated, thank you very much
Michael S.
2 years ago Dr. Sukhraj Tiwana and the reception staff were incredibly supportive and welcoming when I reached out to them.
Dani O.
one year ago Secured a same-day consultation with a courteous and professional physician who helped me feel comfortable during a sensitive medical check-up and thoughtfully explained everything in detail.
eva l.
9 months ago A truly abysmal healthcare experience. The staff appears completely unprepared or indifferent. You'll waste hours stuck in endless phone queues. They demand multiple clinic forms on the same day,..
ADHD F.
11 months ago If healthcare professionals are going to be dishonest, why even work in this field? They phoned me, let it ring four times, and hung up before I could answer. Then, they sent me a text claiming..
Abebayehu S.
2 years ago John Isaac demonstrates abysmal leadership skills, displaying a complete lack of empathy towards patients and maintaining an extremely unprofessional front desk environment.
victor g.
2 years ago They mix up rabies and tetanus cases. Phone wait times range from 15 to 30 minutes consistently. Their booking process is error-prone. Weekend services are unavailable. Overall, it's quite..
Hannah W.
2 years ago I've been registered with this medical practice for more than twelve months, and I'm thoroughly satisfied. Getting through to the front desk in the morning is straightforward, and I've consistently..
Jonathan W.
one year ago The customer service representative who took my call was incredibly discourteous, interrupting me mid-sentence throughout our brief 30-second interaction. They abruptly terminated the call before I..
ahamedabdul a.
one year ago Prime positioning and compassionate, attentive medical professionals
Charlie B.
one year ago Walked in and secured a same-day appointment in just an hour. The medical team and physicians were incredibly welcoming and personable.
marzia a.
2 years ago The medical staff here, from physicians to administrative personnel, are exceptionally welcoming and kind. May they be blessed abundantly.
Jay P.
one year ago Goodness... This GP surgery is a complete disaster. To even have a chance of getting medical help, you must first endure an interrogation by the receptionist, followed by endless waiting. A group..
Elpida D.
2 years ago What happened to your once-excellent service? Not long ago, scheduling an appointment was swift, your reception staff were genuinely helpful and professional, and your doctors displayed compassion..
Senni 9.
one year ago Their new digital scheduling platform is completely dysfunctional! When you attempt to contact them by phone, you'll endure a 20-minute wait only to be redirected back to the same malfunctioning..
Habibur R.
one year ago Absolutely top-notch customer care. Brilliant doctor.
A. K.
2 years ago I've been meaning to share my thoughts for quite some time! Dr. Tiwana truly stands out as an exceptional healthcare professional! His demeanor is serene, his support unwavering, and his medical..
Netzanet G.
one year ago Exceptional care and outstanding support from every single member of the medical team, both clinical and administrative!
Mayse A.