MM

Ms M. 6 years ago • From Google

Rating

Bad

Receptionists ignored me while chatting

The staff at Dr Ibrahim's practice demonstrate subpar interpersonal communication and a distinct lack of empathy towards patients. Their interactions frequently come across as dismissive and harsh, particularly when patients are expressing legitimate health-related anxieties. This unprofessional behavior has been a recurring issue. There have been multiple instances where patients are left waiting at the reception desk while the staff members prioritize socializing, enjoying refreshments, and chatting among themselves. The overall demeanor of the reception team appears unwelcoming and unhelpful, creating a distinctly uncomfortable environment for patients seeking medical assistance.

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