FF

Fiona F. 2 years ago • From Google

Rating

Excellent

Receptionist's kindness made all the difference

While travelling away from my usual area and experiencing significant illness, I found the reception staff to be considerate and remarkably supportive. A prompt telephone appointment with the clinician resulted in swift prescription arrangements, with the healthcare professional demonstrating warmth, competence and understanding throughout. Clear guidance was provided for ongoing care and the medication was available for pickup at the local pharmacy as arranged. This experience exemplified high-quality NHS care and I was genuinely satisfied with the service received.

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