AH

Abigail H. 3 years ago • From Google

Rating

Average

Receptionists lack empathy with unwell children

This is a well-run practice with capable clinical staff. However, some of the reception team members can come across as dismissive, which is particularly distressing when dealing with a poorly child. I have experienced sarcastic responses on multiple occasions, and it appears that awareness of recent patient circumstances may not always be reflected in their interactions.

Other reviews for Thames Ave Surgery