Claremont Medical Centre

I would advise against registering with this practice. Securing an appointment is extremely difficult and the reception staff are not accommodating. I contacted the surgery this morning requesting..

The practice has one GP I find particularly good, though appointments with them are quite difficult to secure. I'm less satisfied with the other doctors at the surgery.

Exceptional and brilliant customer service from the reception team and clinical staff.

I had an appointment with a clinician who was very informative and helpful in assisting me with managing my condition and addressing my health concerns. I appreciated their support in answering my..

My family and I have been attending this medical centre for a considerable time and have consistently received excellent care and treatment. The entire team, including reception, administrative..

The clinical staff are competent, however the telephone service is extremely frustrating. I'm unable to understand why the administrative team struggles so much with call handling. I've experienced..

This practice has been disappointing, as I feel I've invested considerable time over the past year without seeing meaningful progress. Getting through by telephone has proven extremely difficult.

Attended the surgery today for an appointment with a nursing staff member I hadn't seen previously. She was a delightful person who took the time to explain everything clearly and thoroughly, which..

Over the past several months, I have been pleased with the approach of a newer member of staff at this medical practice. She handles tasks promptly and demonstrates strong knowledge of her role. In..

Getting an appointment at this practice is extremely difficult. The stated booking window is early morning, but calls often go unanswered during this time. On the rare occasions when someone does..

I have been attending this medical practice for a considerable period of time and, given the professional approach demonstrated by the clinical staff and administrative team, I would rate my..

There isn't much to add, as accessing appointments has become increasingly difficult. The front desk staff seem to lack the necessary competence for their roles, and the overall quality of this..

Obtaining an appointment can be challenging, though the reception staff and visiting practitioners have been pleasant and friendly.

I would strongly recommend this practice. The front desk team are wonderful and I cannot speak highly enough of the newer clinicians. They have consistently demonstrated thoroughness during every..

As a long-standing patient of this practice, I have to say I'm quite disappointed. When the previous clinician was here, things were better. The current clinicians are excellent, but what really..

Was seen by a clinician regarding issues with balance and hearing concerns. The clinician demonstrated a thorough approach to consultations, listened attentively to concerns, and made appropriate..

Several years ago, this practice was excellent to attend when the previous team was in place, and the staff were genuinely helpful and supportive. However, the experience has deteriorated..

No matter how frequently I contact the practice, appointments are consistently unavailable and very difficult to obtain. I called today seeking an appointment for respiratory concerns and the person..

I would like to thank the practice manager and the practice nurse for their excellent service. My mother's appointment was rescheduled for a later time on the same day as we were running late. We..

One member of the reception team is excellent and very supportive. The medical staff are all competent and provide good care.