PN

Paulette N. 8 months ago • From Google

Rating

Excellent

Receptionists made me feel heard and supported

The reception team demonstrated professionalism combined with kindness and patience throughout my visits. During my consultations with the clinical staff, I felt heard and given the opportunity to fully describe my concerns. This approach was particularly helpful in managing my worries and made me feel supported. I valued their empathetic and accepting manner greatly. Through my experiences at the practice, I've gained confidence that taking an active role in my own healthcare is appropriate and that seeking help is not an imposition on the service.

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