Addington Medical Centre
S P. 2 years ago • From Google
Excellent
Receptionists made same-day appointments easy to arrange
In my experience at this surgery, the receptionists and clinical staff are exemplary. I always feel I have been listened to with warmth, empathy and understanding. I have a long-term health condition and have had the best care and support a patient could have. I have used the online consultation service, which is relatively straightforward. When directed to contact the surgery, the receptionists have been friendly, helpful and fantastic at booking me in to see a clinician or arranging a telephone consultation on the same day. The clinical team have arranged referrals, scans, imaging and diagnostic assessments, followed up with ongoing support and management. The team at this practice are friendly, empathic, understanding and incredibly efficient. My partner recently transferred from another practice in the area to this practice. He also feels this practice is exemplary. In a very short space of time he has had the referrals and procedures he has needed. A definite 5 star practice.
I called today and the reception staff member who answered was wonderful in handling the call with composure and assisting us with our query. Excellent service. I would also like to thank all the..
Addington Medical Centre
Mayka K.
What a disappointment! When you need an urgent appointment for your child and call first thing in the morning, you're directed to complete an online consultation form only to be told there are no..
Addington Medical Centre
Anthony M.
The team here proved to be quite supportive and accommodating.
Addington Medical Centre
J B.
The reception team made a real effort to assist me with a matter concerning my medication. They were remarkably efficient and exceptionally welcoming. Excellent service overall.
Addington Medical Centre
J C.
I recently had an appointment and I must say I was thoroughly impressed by the clinician I saw. They demonstrated genuine interest in my concerns and provided helpful support throughout. I would be..
Addington Medical Centre
Renara M.
The reception team were accommodating, though unfortunately that was where the positive experience ended. I attended my appointment today, which was scheduled for 4pm but I was called through at..
Addington Medical Centre
Helen H.
I recently became a patient at this practice and I am very satisfied with the outstanding service I have experienced. I have been treated with attentiveness and consideration by everyone - both..
Addington Medical Centre
Brenda F.
I've consistently had positive experiences at this practice. The team members are friendly and efficient, and I particularly appreciated the welcoming approach of one staff member. The clinicians..
Addington Medical Centre
Olivia L.
Extremely poor experience on every visit. The clinical team does not appear to take patient concerns seriously when presenting with health issues, which raises concerns about their level of..
Addington Medical Centre
holly s.
Dear ALL I called to request an urgent appointment and was informed by reception staff that I would need to complete a form. I explained that I'm unable to do this as I'm not comfortable with..
Addington Medical Centre
susan e.
The team has been incredibly supportive, recently assisting me with both technical difficulties and pressing medication needs. I am genuinely appreciative of both their friendly demeanor and the..
Addington Medical Centre
Sibel C.
The service here was extremely disappointing. I felt that my concerns were not taken seriously, and I found the staff to be quite rude. I had concerns about the clinical advice provided, as a..
Addington Medical Centre
Georgeia R.
Excellent practice, I'm very pleased I chose to register here after relocating to the area approximately eighteen months ago. The reception team and clinical staff are consistently helpful, patient..
Addington Medical Centre
Client C.
I cannot express enough appreciation for the care and professionalism demonstrated by the clinical staff I have seen. During a recent appointment, I felt reassured by the thorough approach taken,..
Addington Medical Centre
Seb B.
As a family we are registered with this practice, having previously used several other GP surgeries in the local area, so I feel well-positioned to say that the level of service and care provided..
Addington Medical Centre
Leslie L.
I was running significantly behind schedule for an injection appointment this afternoon. The reception team received my calls explaining my delay, and rather than dismissing my situation, they..
Addington Medical Centre
Nicky M.
This is an excellent GP practice in the area. The clinical team demonstrates genuine care and support. The staff members are welcoming, helpful and friendly.
Addington Medical Centre
Steven G.
I had bloods taken today and it was a refreshing experience dealing with someone who was friendly and professional. You are a credit to the practice!
Addington Medical Centre
wei g.
I have been a patient at this practice for approximately a year and have been very satisfied with my experience. The team responds promptly to enquiries and demonstrates a welcoming approach. I have..
Addington Medical Centre
S D.
The team demonstrated genuine compassion and attentiveness during a challenging period, consistently making extra efforts to provide assistance and encouragement to both me and my loved ones.
Addington Medical Centre
Amel L.