Beaconsfield Medical Practice
Adam Z. 4 years ago • From Google
Bad
Receptionists made scheduling a nightmare
The physicians are pleasant, but the front desk personnel are either absent or incredibly discourteous and apathetic. Attempting to contact the office has become almost comical. You can remain on hold indefinitely, positioned first in line, yet no one responds. It seems they either deliberately disregard incoming calls or are simply not present. The whole scenario is extremely peculiar.
As a newcomer to the practice after an unfortunate 32-year stint elsewhere, I am thoroughly delighted with Beaconsfield Medical Practice, especially considering the distressing experience I had with..
Beaconsfield Medical Practice
Lois W.
I've been a loyal patient at this clinic for years, but recently the front desk staff have become discourteous and unaccommodating. Their attitude made me feel completely defeated during an already..
Beaconsfield Medical Practice
Anon A.
Absolutely terrible reservation process. They refuse to take bookings via telephone. The online scheduling platform is equally frustrating, as it exclusively permits appointments during standard..
Beaconsfield Medical Practice
Phoebe W.
Getting in touch with this office is an absolute ordeal. Even when scheduling early morning appointments, time slots seem perpetually unavailable, and you're guaranteed to waste at least half an..
Beaconsfield Medical Practice
Dean S.
Fantastic service. I was able to secure a consultation promptly, with the convenience of scheduling via the NHS app and receiving a same-day appointment. Much appreciated.
Beaconsfield Medical Practice
Gill N.
The healthcare professionals here are absolutely outstanding. The nursing team and physicians are truly exceptional. We feel incredibly fortunate to have received such remarkable surgical care. A..
Beaconsfield Medical Practice
Anonymouse
I saw Dr Matthews in a highly anxious state. Having had sepsis on 2 occasions i was concerned i may have it again. Throughout my interview/examination with Dr Matthews she was kind considerate..
Beaconsfield Medical Practice
Suzanne J.
I've been a patient at this medical practice alongside my spouse for more than 15 years. I can confidently say the surgical care is outstanding, and the entire team of medical professionals is..
Beaconsfield Medical Practice
Daddy C.
Utterly appalling. Denied service at my scheduled 2 PM consultation without explanation and told to return at 4:40. After waiting 25 minutes, I'm still left unattended while the physician remains on..
Beaconsfield Medical Practice
12374748 1.
* RECEPTIONISTS NEED REPLACING! * I'm writing this review on behalf of my partner, who is extremely distressed. When she attempted to schedule a brief telephone consultation with a Doctor about a..
Beaconsfield Medical Practice
Rory L.
Excellent training tool. Completely satisfied with my guitar pick.
Beaconsfield Medical Practice
Victoria K.
I'm absolutely thrilled with this medical practice and its incredible staff. I feel incredibly fortunate to have discovered such an exceptional healthcare team, from the welcoming front desk to the..
Beaconsfield Medical Practice
Just R.
Update: The situation has deteriorated. Previously, there was a straightforward email system for repeat prescriptions that I had mastered, but now it's no longer available. I was left in the dark..
Beaconsfield Medical Practice
Ben B.
I was thoroughly impressed by the exceptional medical attention I received for a small injury at this clinic. The seamless collaboration between the front desk staff, nursing personnel, and the..
Beaconsfield Medical Practice
Chris R.
Upon relocating to Brighton, I joined this medical practice two years back. Dr Bird and his entire staff have been absolutely outstanding. The healthcare facilities are excellent, and convenient..
Beaconsfield Medical Practice
B H.
The level of service and attention my partner and I have experienced at this medical practice has been truly exceptional. In comparison to my previous general practitioner, Beaconsfield stands out..
Beaconsfield Medical Practice
Tony L.
The medical professionals are excellent, and the parking situation is adequate. The online appointment scheduling works well. However, the front desk staff are incredibly discourteous - bordering on..
Beaconsfield Medical Practice
Charlie P.
Scheduling a consultation here is an exercise in futility. Every time I attempt to book a slot, I'm met with endless roadblocks and unavailable time windows. Their booking system seems designed to..
Beaconsfield Medical Practice
Adrian A.
Excellent experience overall, with compassionate healthcare professionals and a welcoming administrative team that provides attentive support.
Beaconsfield Medical Practice
Sherry B.
I've been familiar with this medical practice through my mother for many years, but as her dementia has progressed, I've become more involved in her healthcare interactions. Given that I live quite..
Beaconsfield Medical Practice
Alison R.