MT

Munira T. 2 years ago • From Google

Rating

Bad

Receptionists never answer the phone here

I wish there was no star option for this surgery. I am a healthcare professional myself and would not recommend it to anyone. The reception team does not answer calls consistently throughout the day, and if your situation requires urgent attention, you may need to visit in person to confirm they are available. Unfortunately, regardless of the urgency of your needs, same-day telephone or in-person appointments do not appear to be offered, and staff do not seem willing to help arrange alternative care at nearby facilities. Managing repeat prescriptions appears to be treated as a significant burden. If you are a patient here, you should expect to take a largely independent approach to managing your healthcare. This is disappointing.

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