The Wilsden Medical Practice

Arrived at the practice early in the morning and waited at the door before opening time, positioning myself as the fourth person in the queue. The doors opened a few minutes after 8am, and I..

The reception team can be quite difficult to deal with. It's challenging to secure an appointment with a doctor, as there are often lengthy waiting times. Additionally, getting through to speak with..

Accessing an appointment proved to be an extremely challenging process. The booking system appears to have significant limitations, and the clinician I eventually reached seemed dismissive and..

The reception team consistently demonstrates friendliness and helpfulness. Appointments, whether in-person or by telephone, are generally straightforward to arrange. While there are occasional..

While certain members of the clinical and administrative staff have demonstrated professionalism and a welcoming approach, I regret that this has not been consistent across all interactions. Due to..

A wonderful practice with a friendly team. I have been a patient for six years and have consistently had positive experiences. The clinical staff are excellent and the reception team are always..

Unable to schedule appointments in advance, with only same-day booking available now! This seems quite problematic, as same-day slots should ideally be reserved for those with urgent needs. Many..

The healthcare professional was genuinely supportive and empathetic, returning my call within approximately sixty minutes.

The administrative team were unhelpful when they indicated I had been removed from the patient list, suggesting they believed I had relocated when this was not the case. I was required to go through..

I would rate this surgery even lower if possible. My husband spent considerable time on hold attempting to reach a clinician, only to be informed that the line was reserved for urgent matters. This..

I reside in close proximity to a local practice and was unable to register as a new patient there. As a result, I was directed to an alternative practice that is considerably further away. Given..

The practice is very clean and nicely decorated, and the staff members are consistently helpful and friendly. My main concern is that I don't drive and live some distance away, which meant the..

I believe even one star is quite generous. The reception team came across as discourteous and unhelpful. The administrative processes are problematic, with straightforward requests taking an..

I was notified via text message to contact the practice regarding test results. When I called, I was informed that I would need to schedule an appointment to discuss the findings with a clinician...

I recently contacted the surgery near closing time and found the reception staff to be very accommodating. They promptly arranged for a clinician to call me back. Within a short while, I received..

I would like to share both my thanks and a review of the medical practice in this area. The clinician I have seen on numerous occasions is always very professional with a wonderful caring demeanour,..

My husband recently experienced a sudden health issue connected to an existing condition. While not immediately dangerous, it had the potential to cause significant discomfort. He was treated with..

Attempted to book an appointment but found that all available slots had been taken by 8.20 am across both local practice locations. Have been unable to secure an appointment for over a week. The..

We have consistently received outstanding support from the reception team, clinical staff, and practitioners at this practice for both myself and my family members. The booking process was..

Excellent if you prefer not to be seen for a consultation.