The Green House Surgery

Absolutely shocking that my child is experiencing respiratory difficulties again. I was informed that the earliest available appointment at the out of hours service would be several days away. I..

I have no complaints about this practice; they provide excellent care.

I joined this practice in January, and to date I can only praise the practice. Reception staff, nurse practitioners, clinicians and healthcare assistants have all been professional and caring. Only..

Excellent medical practice with efficient appointment scheduling. The team members are wonderful, and I feel fortunate to be registered here.

The reception staff could be more courteous. I was disappointed to be directed to see a nurse when I had requested to see a doctor. There seems to be frequent turnover among clinical staff, which..

My family made the decision to transfer our mother to this practice after seeing the positive feedback from other patients. I must say it was one of the best decisions we could have made, and we..

Generally good with friendly, helpful clinical staff in a modern, clean location that is of easy access and conveniently situated, with additional services available on-site. The administrative..

I was removed from this practice's patient list in April 2017 by the management team. This occurred after I experienced pain and requested an in-person appointment. The reception staff indicated..

I have been unable to obtain the cardiac medication I require. I have been directed back and forth between the pharmacy and the surgery, with each blaming the other. This has resulted in multiple..

This surgery has been a frustrating experience overall. The reception staff have come across as unhelpful and unwelcoming. I was advised to schedule a follow-up appointment several weeks in advance,..

I would not recommend this practice based on my experience. I felt that end-of-life care was inadequate and that home visits were not offered when needed. There were several instances where I was..

Excellent practice that I have been loyal to for many decades, with my family having been patients here for generations before me. The clinical staff, nursing team, and reception team have..

The person who answered the phone at reception was quite curt and displayed a poor attitude. While it's unclear what may have prompted this behaviour, it seemed inappropriate for someone handling..

This practice feels poorly organised. The outdated messaging system at reception remains frustrating and unhelpful. When contacted to ring back, getting through proved extremely difficult despite..

Excellent practice, though it was rather disheartening to be interrupted by the reception staff during my visit.

Absolutely rubbish. I've got a long-term health condition and whenever I try to see someone, appointments are consistently running behind schedule. I'm sitting in uncomfortable seating for over half..

The online appointment booking and prescription ordering system works really well. The reception team is consistently helpful and accommodating. I've never experienced any difficulties when trying..

Outstanding experience at this surgery. Much appreciated.

I would just like to say thank you to the receptionist who has always been so helpful, cheerful and polite with all my dealings at the front desk. As a first point of contact, it is very reassuring..

Following a phone consultation with a member of the clinical team, I became aware that my medical records contained outdated information. I contacted the practice the next day to discuss having..