JD

Jo D. 6 years ago • From Google

Rating

Bad

Receptionists Ruined My Doctor's Visit

If I could award zero stars, I absolutely would. The general practitioners are acceptable, but the front desk staff... goodness, their attitude is appalling, acting as if they're superior to everyone. They insist on extracting detailed medical information over the phone, completely disregarding personal privacy. There's absolutely zero respect for confidentiality. These receptionists desperately need comprehensive customer service training. The entire experience is repulsive, and I strongly recommend seeking out an alternative medical practice if you wish to avoid being treated with contempt and condescension.

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