OM

Oaks M. one year ago • From Google

Rating

Bad

Receptionists ruined my healthcare experience

The front desk personnel are so discourteous and unpleasant that I'm seriously contemplating switching healthcare providers. The two female staff members on duty today were essentially mocking and dismissive towards me. This isn't an isolated incident, as I consistently feel anxious about any interaction with them due to their consistently terrible demeanor. These employees are working with patients who are sick and potentially vulnerable, and their approach is completely inappropriate. It's truly disappointing because the medical practitioners at this practice are exceptional. Unfortunately, the receptionists create a terrible first impression and significantly undermine the quality of care provided by the doctors.

Other reviews for Gray's Inn Road Medical Centre