Wideopen Medical Centre

The primary issue with this practice is the length of time required to secure an appointment. Based on recent visits and conversations with others, the typical waiting period appears to be several..

The practice would benefit from having an additional telephone line for routine enquiries such as administrative requests. Apart from this, the service is satisfactory.

This practice has significant operational challenges. Obtaining an appointment is difficult, and patients are sometimes required to attend in person for matters that could reasonably be handled..

The practice did not communicate cancellations to patients in advance. This resulted in a frustrating experience.

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

Positive experience with the medical team

The reception team displayed poor interpersonal skills and seemed unaware of privacy considerations. I was informed that speaking with an available GP was not possible, as the staff member did not..

I would strongly advise against using this practice. In my experience, I have found their service to be consistently poor over an extended period. I have concerns about the accuracy of my medical..

I have been a patient for approximately a year and have found the service to be disappointing. I have not had the opportunity to see or speak with anyone, and there have been multiple issues with my..

This practice is difficult to reach by telephone. Calls result in an automated message followed by disconnection, or the line remains constantly busy. I have been attempting to contact them on..

This practice does not deserve a positive rating. I have experienced issues on more than one occasion regarding access to necessary medication, which I felt was due to unhelpful reception staff. I..

The clinical staff at this practice are excellent and provided outstanding care. However, I found my interaction with the reception team to be somewhat condescending. When I called seeking an urgent..

We have been patients at this practice for many years and have nothing but positive things to say about it. The clinical staff are excellent, demonstrating strong knowledge and a genuine willingness..

I would consider this among the least satisfactory general practices I have been registered with. I would advise others to look elsewhere for their care. The front desk team are genuinely pleasant..

I have been a patient at this practice for over five decades. Throughout this extended period, I have consistently received excellent care and the staff have always made genuine efforts to assist me.

The practice could benefit from some interior improvements.

Called the practice at 1:18 pm and was informed it was closed, despite the advertised opening hours extending until 6pm.

If you're seeking a welcoming environment for families, this may not be the right choice for you.

This practice has not met my expectations. The staff interactions were disappointing, and I felt unwelcome when contacting the surgery. I believe the reception team would benefit from additional..

Attempted to reach the practice by phone but the call was disconnected, which was disappointing. I have experienced several difficulties with the medical staff in the past.