Lodge Road Surgery

Absolutely abysmal service that discriminates based on ethnicity. If you're of Indian descent, you'll secure an appointment, but for others, expect a grueling 2-3 month waiting period. This is the..

absolute rubbish service with front desk staff who seem more preoccupied with their personal problems than helping patients. I've been attempting to secure a medical appointment for eight weeks, and..

How is it possible for a medical practice to function with the primary physician working a limited schedule and the other doctor only present during morning hours? It's no surprise that securing an..

Absolutely horrific service! I had a scheduled vaccination appointment this morning at 11:20am. I proactively called the reception to inform them I'd be slightly delayed by 10 minutes, and they..

Absolutely terrible general practitioner. For an entire month, I've been unsuccessful in scheduling an appointment due to their apparent unwillingness to provide service.

Spent half an hour on hold waiting to speak with customer service, positioned as the seventh caller in the queue. The prolonged wait was incredibly exasperating for both myself and the other..

I attempted to schedule an appointment for my child, calling repeatedly over four days, but the receptionist consistently claimed they were fully booked. While all the staff members were pleasant,..

If the rating system allowed it, I'd award zero stars. Credit where it's due: Lisa and three other long-standing female staff members are consummate professionals—courteous and incredibly..

If you're receiving medical care at this facility, seek alternative treatment immediately

Exceptional medical procedure, immaculately maintained facility. Compassionate and supportive personnel. Outstanding physicians who provide top-notch care.

The personnel were delightful and incredibly supportive. Guljeet at the reception was wonderfully warm, and Tina went above and beyond to assist. Much appreciation.

I visited the clinic to submit registration forms, and the sole receptionist seemed irritated by my submission of four documents. She claimed she was too busy and instructed me to return at 3pm when..

What incompetent medical practice tells patients they can't schedule an appointment? I'm forced to gamble on getting through by calling precisely at 8 am sharp. It seems they've got maybe three..

This establishment is absolutely terrible. I've been trying to secure an appointment for weeks without success. Despite repeatedly calling at 8 am for multiple days, I've made around 20 calls, and..

Extremely poor customer service at the front desk

Utterly disgraceful! Spent half an hour waiting in line. Then abruptly disconnected. Now I'm stuck listening to a busy signal. Thank goodness this isn't my primary care physician. Making this call..

Why aren't the authorities addressing this surgical issue? They've been completely unable to schedule a single appointment in 18 months. Their routine is always the same: they instruct patients to..

The medical practice is absolutely terrible. They wouldn't even merit a single star if possible. Booking an appointment is practically impossible. Their system forces patients to physically show up..

I've been attempting to contact their office since early morning, precisely 7:50am, with the goal of securing a prompt appointment slot for my mother. Despite persistently trying for 20 minutes, I..

I submitted my stool sample at their facility, and for two entire months, I received zero communication. I made two separate phone calls, with the receptionists consistently stating there was no..