Parkway Medical Centre
Paul B. 5 years ago • From Google
Bad
Receptionists unhelpful, phone lines constantly busy
The practice was once excellent, but standards appear to have declined. The reception team comes across as unwelcoming and unhelpful. There are insufficient clinical staff available, and telephone access is extremely difficult. I would recommend looking elsewhere.
The service fell significantly short of expectations. I have considerable doubts about the practice's ability to provide effective treatment and ensure appropriate specialist referrals when needed...
Parkway Medical Centre
Jeff F.
I have come across several unfavorable remarks about this practice; however, my family and I have consistently had favorable experiences.
Parkway Medical Centre
LW L.
I have serious concerns about this practice. Both the clinical staff and administrative team came across as dismissive and condescending during my interactions. While staffing limitations are cited..
Parkway Medical Centre
GC U.
I have been attempting to obtain a repeat prescription for approximately three weeks without success, as I am unable to reach the practice by telephone and my email requests remain unanswered.
Parkway Medical Centre
Julie P.
I understand that the medical team faces considerable workload pressures, however accessing their services has become increasingly challenging. My husband was prescribed medication several months..
Parkway Medical Centre
124lauz 1.
The clinical staff at the surgery are excellent and I would happily recommend them. However, I have had several negative experiences with one member of the reception team, both in person and over..
Parkway Medical Centre
tony h.
I have been attending the centre regularly over recent months, and based on my experience, all members of the team have been outstanding. From those at the front desk through to the clinical staff,..
Parkway Medical Centre
Thomas E.
This surgery has become deeply disappointing. I am extremely frustrated with my experience. 😡😡😡😡😡😡😡😡😡
Parkway Medical Centre
Seth J.
The reception experience here feels somewhat lacking, with staff appearing dismissive of their role. When I required urgent medication for a long-term condition, I was offered an appointment two..
Parkway Medical Centre
Stuart M.
The practice appears to be managing as well as possible given challenging operational conditions, including staffing limitations and higher patient demand. The systemic pressures facing the NHS are..
Parkway Medical Centre
Paul B.
The practice was once excellent, but standards appear to have declined. The reception team comes across as unwelcoming and unhelpful. There are insufficient clinical staff available, and telephone..
Parkway Medical Centre
Lindsay W.
My family and I began as patients at a practice when it was located in one area. When the original clinician retired, the remaining practitioners relocated to a new location. The experience..
Parkway Medical Centre
Dee F.
I contacted the medical centre as I required an urgent medication pack, and the administrative staff were extremely helpful. They informed me they would forward my request to the GP. The practice..
Parkway Medical Centre
G W.
The attitudes displayed were disappointing, and the overall service fell short of expectations. The reception staff were unwelcoming and unhelpful. This practice may not be suitable for everyone.
Parkway Medical Centre
Tom T.
The appointment booking process is frustrating. Getting through requires calling early in the morning at 8:30am just to secure a phone consultation within the following fortnight. This is..
Parkway Medical Centre
Ken L.
The team has been performing exceptionally well following the challenges of recent times. While media reports often highlight difficulties in accessing medical appointments, I have personally called..
Parkway Medical Centre
Phil R.
The quality of care has been declining noticeably, and there appears to be an issue with how the reception team conducts themselves in their role.
Parkway Medical Centre
Rosarie N.
Over the last few months we have needed to contact the surgery to arrange appointments for my elderly mother. Each time I called in the morning, we were able to see a clinician and received the..
Parkway Medical Centre
Vera K.
An outstanding medical practice with highly skilled healthcare professionals.
Parkway Medical Centre
Stacey S.
Can't fault this practice. All of the clinicians we have seen have gone above and beyond for my young child, including occasional follow-up contact after appointments to check that everything is..
Parkway Medical Centre
Michael M.