Larwood Surgery

Absolutely abysmal customer service. They've had their phone lines open, yet no one has bothered to answer despite continuous ringing. They conveniently hide behind the excuse of a full queue,..

I was trying to schedule an appointment for my daughter, who is battling a serious recurrence of chickenpox. I desperately needed confirmation for our upcoming flight to process an insurance claim...

Larwood Surgery demonstrates a total lack of compassion, with staff treating patients as mere statistics and displaying zero emotional understanding of individual care requirements. I endured a..

The system has completely failed me. Despite consistently contributing my fair share through taxes, I'm unable to secure a medical consultation when it's critically important. With worrying health..

Another prime illustration of today's substandard service quality. The practice advises patients to reach out no earlier than 8am for improved odds of consulting a doctor or connecting with the..

We've been registered with this practice for almost a year since moving to the area and fortunately hadn't needed their services until now. My toddler fell ill earlier in the week, and his symptoms..

The front desk staff display a complete lack of empathy. Initially, I believed their online platform was a breakthrough for individuals with hearing impairments or communication challenges. However,..

Can't access medical care due to endless waitlists and emergency-only slots. The system is completely broken. I've contributed national insurance payments my entire working life, yet I'm unable to..

Scheduling a consultation here is a complete nightmare.

Securing a consultation with a general practitioner requires scheduling ahead of time.

Never imagined I would write a negative review about my long-standing doctor of 40 years. For two weeks, I've been desperately trying to obtain critical medication essential to my health. They did..

Once the staff is reached, they are friendly. However, every time we call, we're left waiting on hold for over three-quarters of an hour before connecting with anyone to schedule an appointment...

I've reached out multiple times about leg discomfort, and all I receive is a telephone consultation. How can a proper diagnosis possibly be made remotely? This practice used to be exceptional, but..

Kasia, I appreciate your help. Your service was extremely competent and well-executed.

Update 24/08/2022: After thorough evaluation, they have opted to deteriorate. It's practically a supernatural event to find a day when they aren't conducting training or accepting anything beyond..

Placed a prescription order midweek for as-needed pain medication, but received a message stating it was too early. Despite being approved for 20ml daily, I was only given one 250ml bottle, expected..

The medical professionals have been incredibly efficient and attentive from the start. My physician quickly arranged a CT scan and processed my blood tests within just seven days. The nursing staff..

My recent experience with this medical practice over the past few weeks has been truly exceptional. I want to express my heartfelt gratitude to Lewis for his compassionate approach and comforting..

Utilized the NHS application to arrange a consultation and antibiotic prescription, received a callback within a couple of hours from a delightful nurse, prescription processed, collected shortly..

I missed an important phone call on Friday regarding my test results. They promised to call me back on Monday, but that didn't happen. Then they said they would phone me yesterday, and again,..