PF

Pom F. 2 years ago • From Google

Rating

Bad

Receptionists unhelpful with prescription paperwork requests

Extremely poor service experience. The practice was unwilling to provide written documentation when requested for prescription purposes before work. The staff came across as dismissive, inattentive and discourteous. There appeared to be little regard for patients' circumstances or convenience. If lower ratings were available, I would use them. Additionally, the opening hours listed on Google do not match the actual times, which resulted in an unnecessary visit due to this discrepancy. The reception team would benefit from customer service training.

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