AF

Adhd F. 11 months ago • From Google

Rating

Average

Receptionist's weird call ruined my trust

If healthcare professionals are going to be dishonest, why even work in this field? They phoned me, let it ring four times, and hung up before I could answer. Then, they sent me a text claiming they had attempted to reach me multiple times. Their conduct was absolutely appalling - these are people who are supposed to care for patients and maintain integrity! If you're going to fabricate stories, perhaps you should choose a different profession. Apparently, a receptionist was responsible for this deceitful communication. Until today, this GP practice had been excellent, particularly the doctors who were thorough in their examinations. I've been with them for around two years after leaving my previous GP, where many doctors were careless in their assessments and receptionists would rather send patients on wild goose chases than simply admit they couldn't help.

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