Villette Surgery

I cannot recommend this practice highly enough. The clinician always makes time for consultations and you never feel hurried through appointments. This is what you would hope for but don't always..

I have never experienced any issues at this practice. The clinical team and support staff have consistently demonstrated helpfulness, kindness, compassion and encouragement. The care provided to my..

The clinician I saw was excellent.

My family and I have been attending this surgery for over two decades. I have benefited from excellent care for my own health needs, and the practice has also ensured that my son received the..

It can be challenging to reach the practice by telephone. However, a member of staff was very helpful today in assisting me to set up online access to my results, which I greatly appreciated.

It's frustrating that reception staff now ask about symptoms and the reason for wanting an appointment so they can determine whether it should be urgent or scheduled for a later date. It seems..

Had a very positive experience overall. The clinician demonstrated considerable knowledge and handled my concerns in a thorough and satisfactory manner.

I have had very negative experiences with some of the medical staff at this practice. On multiple occasions, both my concerns and those of my family members have not been taken seriously. There..

Outstanding care and guidance provided

I have been a patient at this practice for many years and would genuinely not consider going elsewhere.

Since a particular clinician joined the surgery, I have experienced considerable peace of mind knowing that whenever I have a medical concern, they will genuinely listen and demonstrate empathy..

Booking an appointment online was straightforward and hassle-free. Every member of staff proved to be genuinely helpful, whether at reception, in the nursing team, or among the clinical staff. When..

The medical staff at this practice appear to lack understanding when dealing with patients who have mental health concerns. I have had to contact emergency services on multiple occasions. When I try..

Initially, I felt confident about this surgery, but after several years I began to notice that the clinical team seemed unwilling to provide assistance. I would recommend considering alternative..

I have never had difficulty obtaining appointments for either myself or my family member. The team members are consistently willing to assist, and the clinicians always make time for proper..

The quality of care seems to be declining while my health continues to deteriorate. The reception team, however, remains pleasant and helpful.

I cannot thank this surgery enough. A clinician suggested a medication to me earlier in the year due to my weight and back issues. I wasn't convinced at first as I'd tried numerous approaches and..

Excellent, have been attending this practice since birth! One of the clinicians here is among the best I have encountered. They are very thorough and provide assistance in every way possible. Thank..

I feel so fortunate to have this surgery as my go-to GP practice. The clinical staff are exceptional in their care and attention to detail. Nothing is too much trouble and I really appreciate the..

I have lost confidence in this GP surgery. When I was experiencing significant distress and requesting urgent support, I felt that the clinical team did not respond adequately to my needs. I was..