JG

Jess G. 2 years ago • From Google

Rating

Bad

Receptionists were dismissive and unhelpful throughout

I would not suggest this practice to students attending university. The reception staff came across as dismissive and unhelpful in their manner. It took considerable effort over a period of time to arrange a consultation, only to receive what felt like oversimplified guidance that I found condescending and unhelpful for my situation. Following ten days of discomfort without receiving meaningful support or an appointment slot, I contacted an alternative service and was promptly directed to an urgent care centre where I received appropriate treatment. Given that this practice has links to the university, I felt they showed little understanding of student needs and gave me the impression that my concerns were not taken seriously. I am currently in the process of registering with a different GP practice.

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