Vassall Medical Centre

I have consistently found the staff and healthcare professionals at this medical centre to be friendly, organised and supportive. A member of the nursing team has provided immunisation care for my..

I received incorrect appointment timing information when I called ahead, which resulted in me not attending my scheduled visit.

I had a phone consultation regarding my son's health and felt the experience was unsatisfactory. During the call, I felt rushed and was unable to fully explain my concerns. I was seeking an..

Since the pandemic period, I have required increased healthcare support. The medical centre has been exceptionally helpful throughout. The staff have supported me through various challenges, and..

This is an excellent practice - the front desk staff are wonderful and the clinicians are genuinely caring and supportive - I always feel heard and valued :)

The clinical team at this medical centre have provided excellent examinations, diagnoses, treatment and advice to myself and my family member over many years. I would recommend this practice to..

Not my regular practice, so I'm unfamiliar with the names of the reception staff or the clinician who saw me, but I can say that everyone here was exceptionally courteous and the clinician who..

The medical centre on Vassall Road is honestly the worst GP practice I have experienced. We called this morning to arrange an appointment as my mother was feeling unwell due to a chronic health..

What a wonderful practice. The clinical team and front desk staff are very welcoming, and the premises are light and spacious. I would be delighted to register here permanently if my location..

I have been a long-standing patient at this practice and have consistently received excellent care. The surgery operates an efficient appointment system through an app, which typically offers good..

The clinician demonstrated a professional approach and genuine commitment to patient care, consistently striving to make patients feel valued and supported throughout their appointments.

I have been attending this practice for a considerable length of time since I was young, and throughout this period I have consistently had a positive experience. Appointments are readily available..

On my third visit to the practice, I found the reception experience to be disappointing. When seeking assistance with appointment queries, I expected a more helpful and welcoming approach,..

This practice used to be a reliable choice, but accessing appointments has become increasingly difficult. I have been attempting to secure an appointment since earlier in the year, and it continues..

This practice has been deeply disappointing. The reception staff came across as unwelcoming, and the clinical approach appears to rely heavily on telephone consultations as a first resort. I..

The clinical staff have been excellent, however the administrative and nursing team could benefit from improving their interpersonal approach. Their manner of communication came across as..

Generally excellent service. I always feel listened to and find the staff extremely helpful. I only knocked off a star as recently it seems incredibly difficult to get an appointment, which has..

This practice has been disappointing. I was informed that a clinician would contact me for my appointment, but the call never came through. This is the third occasion this has happened to me. They..

I really enjoyed what I discovered during my visit, had a great time, and appreciated the friendly staff. Thank you very much.

I had a very disappointing experience with the service I received today. The reception staff's approach to customer service fell well short of what I would expect. I attended an appointment for..