Oak Street Medical Practice

I have only positive feedback regarding this medical practice. Since relocating to the area, my family and I have consistently been able to obtain appointments without difficulty. The team members..

I attempted to contact the practice urgently after running out of my medication and experiencing significant withdrawal symptoms, which I felt resulted from an insufficient initial prescription...

I have been a patient at this medical practice for over 20 years. The care I have received recently has been excellent. I have found the team to be genuinely warm and helpful. I am particularly..

Disappointing experience overall with substandard service quality. The reception team handling phone enquiries appeared to lack adequate knowledge regarding standard procedures and healthcare..

I've been fortunate enough not to need much medical attention over the years, but over the last 12-18 months my mum has had a number of medical issues and deteriorating health. Using the online..

I had a very poor experience at this practice. The clinical staff provided information that I found to be inaccurate or unhelpful. I felt that my concerns were not properly heard and that the..

The administrative processes at this practice are extremely frustrating. Obtaining an appointment to see a clinician is very difficult, and there are certainly times when an in-person consultation..

I would not recommend this practice to anyone. Following a procedure, I was advised to get in touch if complications arose. When I experienced a wound issue, I attempted to contact the surgery..

I have reached a point where I can no longer accept the current situation, which has persisted for an extended period. I am unable to secure appointments and the online booking system is not..

I have been a patient at this practice for over two decades. While accessing care can present challenges, the team demonstrates outstanding professionalism and the reception and triage services are..

I experienced significant difficulties accessing my prescribed medications, which resulted in having to discontinue several medications over a short period. This situation arose due to what I..

Excellent medical practice. Courteous team members, well-informed reception staff, peaceful premises. I have never experienced lengthy waits for my appointments. Treated and assisted efficiently on..

The clinical staff are excellent, however there was an issue with the check-in process that resulted in an extended wait of over two hours before being seen. In general, appointment wait times at..

The practice rarely responds to telephone inquiries and typically does not provide same-day consultations or callbacks unless the matter is deemed urgent, instead suggesting appointments several..

How is it possible for the entire medical team to be unavailable simultaneously, and why is there no communication about what is happening? Additionally, appointments cannot be scheduled for future..

I attended for a blood test this morning. When I attempted to book a follow-up appointment before leaving, I found two receptionists available but was informed that appointments could only be..

Following my initial visit at Oak Street, where the healthcare provider initiated steps to address a longstanding digestive issue by prescribing treatment, requesting diagnostic testing, and..

I find some of these reviews quite surprising, as there are always multiple perspectives to consider. What I can say is that my household and I have been attending this practice for many years, and..

I have had a very positive experience. The clinical staff members I encountered were exceptionally friendly, welcoming, professional, and thorough, which helped me feel comfortable and reassured...

The reception team demonstrated a lack of courtesy and empathy in their interactions with patients.