Central Surgery

Extremely disappointing experience. The staff came across as impolite and unhelpful. Their manner was curt and dismissive throughout. Scheduling an appointment in advance for routine matters proved..

Have never experienced issues with this practice. Those leaving negative feedback likely became frustrated with wait times and decided to post online rather than persist. The reception team..

Excellent service as always by the reception team. Thank you to the staff member who assisted me today; they went well beyond what was expected of them.

The appointment system is extremely frustrating. I considered leaving the practice previously after experiencing a significant diagnostic concern, but I remained hopeful that access to care would..

I have consistently received excellent care at this practice. The medical professionals here are genuinely kind and always ensure my wellbeing is properly looked after.

The practice has consistently provided helpful support and I have not experienced any problems.

I have been a patient at this practice for a decade and have consistently found them to be excellent. My healthcare requirements have always been addressed in a thorough and timely manner. I am..

Ordered medications online and by phone, but they were not received, so I had to call back. I was told it would take about a week. I have ongoing health conditions and have experienced serious..

This practice is frustrating to deal with. The telephone lines are consistently unavailable, making it nearly impossible to reach anyone. I spent considerable time attempting to contact them without..

Repeat prescription requested via the NHS App in the usual manner, but was rejected with a request to contact the practice. Following numerous unsuccessful attempts to reach the practice by..

The practice feels poorly organised. It is consistently difficult to obtain an appointment, with various reasons given such as unavailability or advance booking restrictions. I find it frustrating..

After relocating to the area two weeks ago, we registered with the local practice. Just two days following registration, I scheduled an appointment with a nurse practitioner. During the..

The telephone line appears to be unavailable, the online messaging system is not functioning, yet the practice claims to be operational. It is unclear how patients are supposed to make contact. If I..

Following a serious injury, I have received outstanding care from this practice regarding wound management and ensuring my medications were consistently delivered on schedule. The clinical team has..

Excellent service received today. I contacted reception and was pleasantly surprised to get through after just a brief wait, despite it being early in the week. I was able to explain what I was..

I have been unable to secure an appointment for more than two weeks due to the phone lines consistently being engaged. I have spent considerable time each morning attempting to get through without..

I requested an appointment to have my medication reviewed. An appointment was scheduled for Friday evening, however I did not receive the telephone call that had been indicated. As a result, I ran..

This practice has been extremely difficult to access. I have made numerous attempts to contact them by phone, only to be told the line is busy. When I visited in person to try to arrange an..

I experienced a lengthy wait when trying to reach the reception team, and discovered that all available slots with the doctors had been taken. Fortunately, I was able to secure an appointment with a..

I have been a patient for over eleven years and previously it was possible to call and receive an appointment the same day. However, the current online booking system has proven problematic as it..