MM

Michael M. one year ago • From Google

Rating

Excellent

Receptionists who actually smile and help you out

What an outstanding experience. This practice is truly exceptional. The reception team members are delightful, warm and attentive, and they greet you with genuine smiles. Their telephone manner is equally pleasant and supportive. I was able to secure an appointment the same day and was seen by a healthcare professional who was absolutely wonderful – caring, compassionate and personable. She went above and beyond by recognising an opportunity to fit me in for blood tests immediately, even checking with another patient to see if this was possible, and that patient graciously accommodated this. Everything was completed efficiently and smoothly. This is an exemplary practice with genuinely caring staff members. It represents exactly what you hope to find in a general practice setting. I would award more than five stars if the system allowed it. My sincere thanks to everyone involved.

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