Hunmanby Surgery
Michael M. one year ago • From Google
Excellent
Receptionists who actually smile and help you out
What an outstanding experience. This practice is truly exceptional. The reception team members are delightful, warm and attentive, and they greet you with genuine smiles. Their telephone manner is equally pleasant and supportive. I was able to secure an appointment the same day and was seen by a healthcare professional who was absolutely wonderful – caring, compassionate and personable. She went above and beyond by recognising an opportunity to fit me in for blood tests immediately, even checking with another patient to see if this was possible, and that patient graciously accommodated this. Everything was completed efficiently and smoothly. This is an exemplary practice with genuinely caring staff members. It represents exactly what you hope to find in a general practice setting. I would award more than five stars if the system allowed it. My sincere thanks to everyone involved.
The poorest healthcare experience I have encountered. The reception team displayed discourteous behaviour, and scheduled telephone consultations did not materialise as expected - fortunate that my..
Hunmanby Surgery
Alison M.
As a new patient, I have found the practice to be quite unwelcoming, with staff providing inaccurate guidance. I was told that the surgery is primarily for acute illness when I attended for a..
Hunmanby Surgery
June G.
The standard of care provided at the practice has been excellent, and I am very satisfied with my experience.
Hunmanby Surgery
Stewart L.
Over the past couple of years, I have found that the clinical staff members are consistently kind, caring and supportive, while the nursing team demonstrates professionalism alongside a..
Hunmanby Surgery
Kim P.
Absolutely fantastic medical professionals, nursing staff, receptionists and administrative team. A welcoming practice that is definitely deserving of top marks.
Hunmanby Surgery
C C.
The consultation room has inadequate soundproofing, as conversations can be easily heard from the adjacent waiting area. The seating in the waiting room is positioned very close to the consultation..
Hunmanby Surgery
Pamela V.
The team demonstrated a welcoming and supportive approach throughout my visit.
Hunmanby Surgery
JanB J.
As someone new to the area, I have consistently found it straightforward to obtain appointments without difficulty. Whether seeking to see clinical staff or having my calls answered promptly, the..
Hunmanby Surgery
Michael M.
What an outstanding experience. This practice is truly exceptional. The reception team members are delightful, warm and attentive, and they greet you with genuine smiles. Their telephone manner is..
Hunmanby Surgery
Jane H.
Outstanding experience with welcoming and approachable team members.
Hunmanby Surgery
Sandra F.
On two separate occasions, I scheduled telephone consultations for my husband, but neither time did the practice make contact as arranged. This is quite unsatisfactory and patients should not need..
Hunmanby Surgery
Dave J.