HH

Hazal H. 8 years ago • From Google

Rating

Poor

Receptionists Who Don't Care About Patient Privacy

The front desk staff at my doctor's office are incredibly unprofessional! They interrogate patients about their reasons for seeking medical attention, questioning the urgency of their concerns, and then loudly discuss patient details within earshot of everyone in the waiting room. When a patient expresses a need to see a doctor, they dismissively respond with "everyone has problems" - showing a complete lack of empathy and respect. Moreover, I frequently experience significant delays beyond my scheduled appointment time, only to be hastily ushered out by the doctor, feeling entirely unheard and dismissed, as though my health concerns are trivial and unimportant.

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