M(

Mihaela (. one year ago • From Google

Rating

Bad

Referral Cancelled, Hopes Crushed

I'm baffled by the 4-star rating for this medical service. It barely merits a single star! Despite persistently advocating for an ENT consultation due to sinus issues spanning over ten years, they drafted a referral letter which the GP subsequently cancelled before it could be processed - absolutely absurd! The GP's patronizing remarks during the appointment were even more infuriating. She clearly lacks understanding of the daily struggles: the impossible task of falling asleep when nasal breathing is compromised, the misery of a completely blocked nose during flu that resists all treatments, and the nightly disruptions from simply changing sleep positions and suddenly being unable to breathe. My frustration knows no bounds. I desperately wish I could withdraw from NHS coverage and invest in private healthcare. The national health service has devolved into a complete mockery!

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