AS

Adrian S. 2 years ago • From Google

Rating

Bad

Referral form delayed over a week

I sustained a significant knee injury and was advised to attend the emergency department, where my condition was confirmed. I required a private referral form to proceed with private insurance coverage for diagnostic imaging and surgical intervention. Despite waiting over a week, the practice has not completed the necessary documentation. I find this frustrating, as it appears to be a straightforward administrative task that should not take considerable time. I felt that the practice could have demonstrated greater understanding of my situation and the urgency of my needs.

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