Fieldview Surgery

This practice had a good reputation when we first registered, but the standard has declined significantly. Obtaining an appointment has become extremely difficult, and I've been unable to secure one..

The clinician demonstrated a manner that felt dismissive and patronising. Their approach lacked the warmth and genuine understanding that would have been appreciated during the consultation.

The practice has not provided the level of care I expected from the very beginning of my treatment journey.

I've been waiting on hold for a considerable amount of time while trying to schedule an appointment for my child during my break from work. Despite being told I'm first in the queue, my position..

I attended for a routine blood test at this practice. Ten days have now passed and I am still awaiting my results. In my previous experience abroad, results were returned within a matter of hours...

What is the point in having a GP practice if appointments are never available and patients are directed to walk-in centres instead. The service quality appears to have declined.

I have had a very poor experience with this practice. My father has been requesting a specialist referral for several months without receiving a response. His condition has since deteriorated..

A pleasant, compact practice. The clinician I saw demonstrates genuine listening skills and takes a holistic approach to healthcare. My previous experiences elsewhere involved practitioners being..

The reception staff at the practice provided me with more helpful guidance than I received from a clinician during my visit. I was told that nothing could be done to help my situation, only to..

Called at exactly 8 when the surgery opened. I was number 15 in the queue!! When I eventually got through to reception I was informed there were no available appointments!! I was suggested to attend..

Absolutely devastating experience there. I was unwell and emotional, and couldn't secure an appointment despite trying. How can all the available slots disappear so quickly? It's concerning how..

It's an okay practice, but getting through on the phone can be difficult and the staff sometimes come across as dismissive. When you do manage to see a clinician, it can feel like they're not really..

I have been a patient at this practice for many years. The service was excellent previously, but standards appear to have declined following recent management changes. I have found interactions with..

Recently joined the practice and found the reception staff to be welcoming. Arranging my regular prescription was straightforward and was processed quickly within a few days.

Excellent service with a professional approach to healthcare. The front desk staff are accommodating and waiting times are generally reasonable.

Communication difficulties experienced Availability of appointments is problematic Service quality has been disappointing Long-standing medication on repeat prescription was unexpectedly..

The only method to secure an appointment appears to be arriving early in the morning regardless of weather conditions, which seems particularly challenging for older or unwell patients. The waiting..

Everyone's experience differs, and this reflects my own. The clinician can be helpful on occasion but not consistently, and the practice management appears reluctant to acknowledge areas for..

If I could give a lower rating I would. The reception team often came across as curt and dismissive during my interactions, with only a few exceptions. The clinical staff did not communicate clearly..

I was near the front of the queue when I called the surgery at opening time to arrange a doctor's appointment, but by the time my call was answered just a few minutes later, all the available slots..