DS

David S. one year ago • From Google

Rating

Bad

Refused service due to guide dog assistance

I attended my appointment for the second occasion and encountered a refusal of service related to my assistance dog. As a healthcare professional, I would expect better understanding of the legal rights surrounding assistance animals. The staff involved appear to lack adequate training on this matter. I was also disappointed by the appointment running significantly behind schedule, which resulted in a considerable wait time. This experience has left me quite frustrated.

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