Dudley Wood Surgery

This practice is very well run with polite, empathetic and helpful staff members throughout. One clinician in particular was instrumental in helping to resolve a respiratory issue that had persisted..

Significantly improved and quite beneficial.

I have noticed a significant improvement in the quality of care at the surgery following my recent appointment. The clinician I saw was exceptionally thorough, dedicating considerable time to..

I have been quite disappointed with my experiences at this practice, and the situation appears to be deteriorating. There is one particularly helpful receptionist, though the nursing staff seem to..

Outstanding overall experience, having been a patient at the practice for more than three decades.

I waited approximately two weeks for an appointment regarding a skin concern. Shortly before the appointment, I experienced significant pain in my ear. I requested that the clinician examine this..

I have been really impressed with my recent visits to the practice at this location. The clinician listened carefully and conducted a thorough examination related to my symptoms. The best service..

The team here has consistently demonstrated helpfulness and professionalism throughout my time as a patient. I have been attending this practice for more than two decades and have had a positive..

Outstanding medical practice with a wonderfully welcoming reception team who are consistently helpful and attentive. The clinical staff consistently demonstrate genuine care and ensure patients feel..

Accessing appointments proved consistently difficult, and telephone interactions were often unpleasant. A health concern went unresolved for an extended period without appropriate follow-up, and..

I stopped attending this practice quite some time ago, though I continue to hear comparable feedback from current patients. During face-to-face appointments, the reception staff can seem somewhat..

I have had a great experience with the surgery and its reception team. The clinical staff have been amazing, extremely professional and friendly. I have received excellent support from multiple..

Since the previous practitioners departed, the practice appears to have declined in quality. Securing appointments has become increasingly difficult, with availability extremely limited. Patients..

This should be 0 stars. The service I received from this GP surgery was extremely poor. I submitted a sample on a weekday as I had concerns about a potential infection and was also expecting, but no..

Absolutely frustrating experience with the appointment system. Calls coming through at 8AM result in all available slots for the day being completely booked within minutes. This seems like an..

Experienced a problem, contacted the practice, received a same-day appointment slot, and the matter was resolved.

Appreciated the comprehensive approach taken during my visit today.

Extremely courteous and supportive during the telephone conversation.

I consistently manage to secure appointments at this practice. The service I received was very thorough, with the clinician arranging a follow-up appointment with a specialist. They reviewed my..

The reception team were welcoming and the appointment scheduling process has shown noticeable improvement compared to how it used to be. I have been a patient at this practice for approximately five..