EE

Em E. one year ago • From Google

Rating

Bad

Refused treatment over private test results

A clinician at the surgery declined to provide treatment for my condition. Due to feeling severely unwell and experiencing significant pain, I arranged private testing which identified a bacterial infection of considerable severity. After submitting these results to the surgery, the clinician questioned their private status and subsequently declined to treat the infection based on this. They also declined to arrange an NHS test to enable treatment through standard channels. A month has passed since initially seeking assistance and I remain uncertain about how to proceed. I would not recommend this surgery. I feel that my condition has been left untreated, resulting in ongoing substantial pain and distress.

Aylesford Medical Centre

10 months ago

I am sorry to hear this, if you would like to contact the Practice Manager at [email protected], she will be happy to help however she can.

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