Martonside Medical Centre
CP
Chris P. 8 years ago • From Google
Bad
This is one of the worst medical centres I have experienced being registered with. My partner required a vaccination for occupational health and safety purposes, with all expenses covered by their employer, yet the practice declined to administer it, potentially compromising their workplace safety without adequate justification. I needed a medical assessment for licensing purposes with a strict deadline, and after waiting over a month, my appointment was cancelled with short notice. I was subsequently informed this was not the practice's concern, which has jeopardised my employment situation and financial stability. The administrative and support staff come across as dismissive, lacking empathy and appearing indifferent to patient circumstances. Whilst there are competent clinicians working here, their efforts are undermined by management decisions that appear to disregard patient welfare and financial consequences. I would not feel confident entrusting this practice with my healthcare needs. I have since transferred my registration elsewhere and do not regret this decision. I would advise others to consider alternative providers. Any response from the practice is likely to be defensive and self-protective rather than genuine. I have escalated my concerns to the appropriate regulatory body on multiple occasions.
A M.